The casino provider sucks, horribly slow withdrawals without having providing any explanation, even though to begin with the data you have is for immediate withdrawals
The participant from Germany experienced their account reopened by Leonbet 6 months following requesting a everlasting ban as a consequence of gambling addiction. The casino was uncooperative with regards to GDPR information and facts and dismissed the player's refund request without critique.
The player from Sweden had expert issues with account verification on the casino. Irrespective of owning submitted all requested documents like an image with the lender card used, evidence of home, and a photograph Keeping the copyright with a piece of paper stating the date and organization title, the casino had rejected the submissions primarily resulting from structure and clarity.
The player from India had designed a successful deposit of 1750 on February twenty eighth 2024, nevertheless it experienced not been credited to his Leonbet account. Inspite of day by day correspondence with client aid and offering a payment slip, The problem experienced not been settled right after 11 days.
The player from Russia experienced their account blocked for an audit. We rejected the criticism since the participant didn't reply to our messages and queries.
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Then they blocked my account and commenced an account verification approach where I used to be still left without the income I had within the bookmaker (€900).
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The participant's unable to withdraw his harmony because of ongoing verification. The criticism was closed given that the player stopped responding.
The player from Portugal is unable to ask for a withdrawal. The casino assistance is just not practical. We rejected the complaint since the player did not reply to our messages and questions.
a) providing the asked for assistance and enabling LOFAS SPRINT SRL to perform the study relevant to this company;
The participant from India experienced confronted an issue wherever his deposit wasn't credited to his casino stability. He experienced provided evidence of two transactions, but it absolutely was clarified that one of them had been despatched in other places. Even with our workforce's attempts to Get hold of the casino, there were no reaction.
The participant from India is experiencing issues withdrawing his winnings as a result of ongoing verification. We rejected the complaint because the player didn't reply to our messages and concerns.
The player's withdrawal is blocked for 2 times. The grievance was closed since the player stopped responding.